The role of Dining Room Assistant Waiter (Commis de Rang) on P&O Cruises is an excellent entry point into the cruise hospitality industry, especially for those aiming to build a career at sea. It’s a supportive but crucial position, focused on helping the waiters deliver first-class service while maintaining the efficiency and tradition of P&O’s dining experience.
Below are the typical requirements and responsibilities for an Assistant Waiter (Dining Room) position on board P&O Cruises:
Essential Requirements
Experience:
- 6 months to 1 year of restaurant or hotel service experience preferred (fine dining, banquet service, or cruise ship experience is an advantage).
- Candidates without cruise experience are usually accepted if they show strong potential and willingness to learn.
- On-the-job training is often provided for assistant-level roles.
Skills & Abilities:
- Good English communication skills—spoken and basic written.
- Ability to carry and clear multiple plates, trays, and glasses efficiently.
- Customer-oriented attitude—smiling, polite, and respectful at all times.
- Understanding of basic table service etiquette (knowledge of British table service is a plus).
- The capacity to learn quickly and follow instructions from senior waiters.
- Physical stamina—working long shifts, sometimes 10–12 hours per day, 7 days a week.
- Teamwork spirit—this role works closely with senior waiters, chefs, and housekeeping.
Main Duties & Responsibilities
- Assisting senior waiters with setting up and clearing tables (linen, cutlery, glassware).
- Serving bread, butter, water, and beverages to guests.
- Delivering food from the galley to the dining room carefully and professionally.
- Assisting in cleaning and resetting tables for the next service.
- Maintaining high standards of hygiene and cleanliness in the dining area.
- Supporting the team during special events like gala dinners, afternoon teas, or theme nights.
- Ensuring the guest experience is smooth and enjoyable by being attentive and proactive.
- Reporting any guest concerns or special requests to the assigned Waiter or Head Waiter.
Personal Qualities:
- Friendly and professional attitude at all times.
- Willingness to learn and develop hospitality skills.
- Ability to work in multicultural environments.
- Neat personal appearance—P&O expects classic grooming standards (clean uniform, well-groomed hair, no excessive jewelry).
Career Progression:
Starting as a Dining Room Assistant Waiter can lead to promotions such as:
- Dining Room Waiter
- Head Waiter
- Restaurant Supervisor
- Maitre D’Hotel
Many senior officers in hotel operations started in assistant waiter roles and worked their way up.
Summary:
A Dining Room Assistant Waiter at P&O Cruises is a support role focused on traditional service values, teamwork, and attention to detail. It’s a fantastic opportunity for those who are disciplined, eager to learn, and willing to embrace life at sea.