Cruise Ship Trunk Show Manager
Job Description
Represent exclusive jewelry designer brands. Create conditions that will inspire a guest to indulge in a memory of their dream vacation. Provide the highest level of customer service to all guests. Drive incremental revenue for the shops onboard ship.
What you’ll be doing:
- Host a variety of promotions and events in intimate in-store settings and large-scale environments such as a theatre to promote key products and guest experiences.
- Collaborate with the Retail Sales Manager, shop team, and cruise line partners on strategies to improve performance continually.
- Achieve or exceed sales goals.
- Communicate authentic and accurate information about the product.
- Professionally interact with VIP guests, promote collections, and initiate invitations to events.
- Overcome high-ticket sales challenges while maintaining gross margin requirements.
- Demonstrate commitment to the Starboard Sales Ceremony and Company’s Mission Statement, goals, and initiatives.
Ability to:
- Personally invite guests to shop.
- Demonstrate exceptional presentation skills to large groups including the ability to conduct product seminars, share product knowledge through storytelling and host events for guests.
- Demonstrate exceptional interpersonal skills including establishing rapport, creating emotional connections, and building trust with the guest.
- Maintain a high degree of professionalism at all times.
- Restructure plans and respond to changing business needs, as necessary.
- Be flexible in work assignments.
Required Experience:
- 4+ years of retail jewelry experience or luxury sales experience is a plus
- Previous cruise ship sales experience is preferred but not mandatory
Required Experience:
- 4+ years of retail jewelry experience or luxury sales experience is a plus
- Previous cruise ship sales experience is preferred but not mandatory